General questions & support
For anything site-wide — feature suggestions, bug reports, questions about how a wheel works, requests to add a new wheel — email hello@spinthewheel.biz. We aim to reply within two business days.
Bug reports
Something visibly broken? A wheel that won’t spin, a page that 404s, a colour that renders wrong? Please include:
- The full URL of the page.
- Your browser and device (Chrome on Windows 11, Safari on iPhone, etc.).
- A screenshot if it’s visual.
- What you clicked and what happened versus what you expected.
Reproducible reports are the difference between a same-day fix and a long back-and-forth thread.
Feature requests
Missing a wheel? A workflow that would make yours faster? Send it over. We prioritise requests that we hear from more than one person, so if a friend or colleague has already asked for it, please mention that.
Legal & privacy
- DMCA / copyright takedowns: dmca@spinthewheel.biz. Include the elements listed on our DMCA policy page.
- Privacy or data-related: privacy@spinthewheel.biz. See the privacy policy and data deletion request pages first — you may find the answer without needing to email.
- Accessibility issues: accessibility@spinthewheel.biz. Details on our accessibility statement.
Not available
- Phone support. We’re a small team; email is the only channel.
- Live chat.
- Account recovery for saved wheels — that feature isn’t live yet, so there’s nothing to recover today.
You can also follow along or file issues on the project links in the footer.